THE ROLE OF PUBLIC RELATIONS MUHAMMADIYAH UNIVERSITY LAMPUNG IN INCREASING A POSITIVE IMAGE
Abstract
The educational institutions basically need Public Relations which aims to gain goodwill, trust, mutual understanding and a good image from the public. Increased competition among tertiary institutions makes each tertiary institution challenged to form a positive image to the public. Prospective students will have a special interest in campuses that have a positive image. The problem in this research is what is the role Public Relations Muhammadiyah University of Lampung in Improving Positive Image. The research methodology is a qualitative constructivism approach with the case study method which is carried out in its entirety, comprehensively and in depth using a variety of data sources. The results of the research show that there are four main roles required of a Public Relations namely, as Communicator, Public Relations Communicate intensively through media and community groups, Relations, Public Relations capabilities building positive relationships between institutions represented and internal and external public, backup management, carry out management support or support departmental activities other in tertiary institutions for the creation of common goals, good image makers, create positive college image and publicity.
Keywords
Positive Image; Public Relations; Role
References
Anggoro Linggar, M. (2008). Public Relations Theory & Profession. Jakarta: PT Bumi Aksara.
Dude, Burhan. (2007). Qualitative Research Methods, PT. Raja Grafindo persada , Jakarta
Buhari, Alma, (2005) , service marketing management, Bandung, Alfabeta
Cutlip, SM, Center, AH, & Broom, GM (2006). Effective public Relations, ninth edition. Jakarta: Kencana Prenada Media Group.
Danandjaja. (2011). The role of public relations in the company. Yogyakarta. Science House.
Effendi, U. Effendi. (2009). Human relations & public relations , Bandung: Youth Work .
Firsan, N. (2011). Crisis Public Relations. Jakarta: PT Raja Grafindo Persada .
Jeffkins, Frank. (1996), Public Relations. Translator Haris Munandar. Edition Fourth. Erlangga . Jakarta
Keller, KD, & Kotler, P. (200 9 ). Marketing Management, 13th edition . PT. Index. Jakarta .
Ruslan, R. (2010). Public Relations Management and Communication Management. Jakarta: PT Raja Grafindo Persada.
Rumanti, MA (2002). Fundamentals of Public Relations Theory and Practice. Jakarta: PT Gramedia Widiasarana Indonesia.
Salim, Agus, (2006). Theory and Social Paradigm, Tiara Discourse, Yogyakarta
Sutopo, HB (2006), Qualitative Research Methodology: Basic Theory and Its Application in Research. 2nd Edition, Eleven March University, Surakarta
UML (2020) Graduation book for undergraduate students at the University of Muhammadiyah Lampung, UM Lampung, Lampung.
Yin, K, Robert, ( 2019 ) , Design and method case studies, Rajagrafindo Persada, Jakarta
Defli. (2009). Paper: Public relations. http ://mklh13publi relation.blogspot.com/. accessed March 20 19
Fandi, _ A. Primary. ( 2011 ) Paper Public Relations - Public Relations Group https://ilkomind.blogspot.com/2020/04/makalah-public-relations-grup-public.html . Accessed June 2020
Seftiani, S. (2017). The influence of corporate image and product attributes on customers' saving decisions in an Islamic economic perspective (Study on Customers of Bank Syariah Mandiri KC Teluk Betung Bandar Lampung) (Doctoral dissertation, UIN Raden Intan Lampung).
Sari, SK (2012). The Influence of Corporate Image on Consumer Interests (Evaluation of Aston Karimun City Hotel Room Service Sales). Marketing Journal.
DOI: https://doi.org/10.24967/jprdc.v1i01.2509
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Abstract
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References
Anggoro Linggar, M. (2008). Public Relations Theory & Profession. Jakarta: PT Bumi Aksara.
Dude, Burhan. (2007). Qualitative Research Methods, PT. Raja Grafindo persada , Jakarta
Buhari, Alma, (2005) , service marketing management, Bandung, Alfabeta
Cutlip, SM, Center, AH, & Broom, GM (2006). Effective public Relations, ninth edition. Jakarta: Kencana Prenada Media Group.
Danandjaja. (2011). The role of public relations in the company. Yogyakarta. Science House.
Effendi, U. Effendi. (2009). Human relations & public relations , Bandung: Youth Work .
Firsan, N. (2011). Crisis Public Relations. Jakarta: PT Raja Grafindo Persada .
Jeffkins, Frank. (1996), Public Relations. Translator Haris Munandar. Edition Fourth. Erlangga . Jakarta
Keller, KD, & Kotler, P. (200 9 ). Marketing Management, 13th edition . PT. Index. Jakarta .
Ruslan, R. (2010). Public Relations Management and Communication Management. Jakarta: PT Raja Grafindo Persada.
Rumanti, MA (2002). Fundamentals of Public Relations Theory and Practice. Jakarta: PT Gramedia Widiasarana Indonesia.
Salim, Agus, (2006). Theory and Social Paradigm, Tiara Discourse, Yogyakarta
Sutopo, HB (2006), Qualitative Research Methodology: Basic Theory and Its Application in Research. 2nd Edition, Eleven March University, Surakarta
UML (2020) Graduation book for undergraduate students at the University of Muhammadiyah Lampung, UM Lampung, Lampung.
Yin, K, Robert, ( 2019 ) , Design and method case studies, Rajagrafindo Persada, Jakarta
Defli. (2009). Paper: Public relations. http ://mklh13publi relation.blogspot.com/. accessed March 20 19
Fandi, _ A. Primary. ( 2011 ) Paper Public Relations - Public Relations Group https://ilkomind.blogspot.com/2020/04/makalah-public-relations-grup-public.html . Accessed June 2020
Seftiani, S. (2017). The influence of corporate image and product attributes on customers' saving decisions in an Islamic economic perspective (Study on Customers of Bank Syariah Mandiri KC Teluk Betung Bandar Lampung) (Doctoral dissertation, UIN Raden Intan Lampung).
Sari, SK (2012). The Influence of Corporate Image on Consumer Interests (Evaluation of Aston Karimun City Hotel Room Service Sales). Marketing Journal.
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